Shipping policy
UK Deliveries
We offer flexible delivery options to suit your needs—whether it's to your home or workplace. If your shipping address differs from your billing address, please ensure you've entered the correct details at checkout.
To help us deliver your order smoothly, kindly provide the following information:
- Recipient’s full name or company name
- House number and street name
- Town or city
- County
- Country
- Postcode
- A daytime contact number (recommended)
Accurate details help us get your order to the right place, right on time.
No delivery to PO boxes.
Within mainland UK only.
UK Postage & Delivery
We offer reliable standard delivery across the UK mainland, with estimated arrival between 2–5 working days from the date of despatch.
Delivery Charges:
- Orders under £100 – £5.95 standard delivery.
- Orders £100 and over – FREE standard delivery.
- Next day delivery – £7.49 standard delivery.
Despatch Timelines:
- Orders placed before 12:00pm (Monday–Friday) are typically despatched the same day whenever possible.
- Most items are shipped within 24 hours.
- Please note: Rackets requiring restringing may take longer to process.
- Orders placed after 12:00pm on Fridays are usually despatched the following Monday.
Next Working Day Delivery (UK Mainland)
We offer Next Working Day Delivery for UK mainland orders placed before 12:00pm (Monday–Friday). Please note this service excludes deliveries to Northern Ireland, the Scottish Highlands, and UK islands.
Important Information:
- This service does not apply to custom strung rackets or items that are out of stock at the time of ordering.
- The Next Day timeframe begins from the date of despatch, not the date the order is placed.
We’ll always do our best to get your order out swiftly and keep you updated every step of the way.
Delivery Services
To ensure your order reaches you safely and efficiently, we partner with a range of trusted postal and courier providers. The delivery service used will depend on the size and weight of your items, allowing us to choose the most suitable option for each shipment.